Shipping policy
Shipping Information
We carefully prepare and dispatch your order as quickly as possible. Orders are usually processed within 1–2 business days. If there is an unexpected delay, we will notify you by email as soon as possible.
All orders are shipped from our warehouse in Aartselaar, Belgium. Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Please make sure you provide a valid email address to receive updates about your shipment.
Please note that product prices do not include shipping costs.
| Country / Region | Shipping Cost | Free Shipping | Estimated Delivery |
|---|---|---|---|
| Belgium | €7.95 | Orders over €50 | 3–5 business days |
| Netherlands | €7.95 | Orders over €65 | 3–5 business days |
| Austria | €8.95 | Orders over €80 | 5–8 business days |
| Bulgaria | €8.95 | Orders over €80 | 5–8 business days |
| Croatia | €8.95 | Orders over €80 | 5–8 business days |
| Czech Republic | €8.95 | Orders over €80 | 5–8 business days |
| Denmark | €8.95 | Orders over €80 | 5–8 business days |
| France | €8.95 | Orders over €80 | 5–8 business days |
| Germany | €8.95 | Orders over €80 | 5–8 business days |
| Greece | €8.95 | Orders over €80 | 5–8 business days |
| Italy | €8.95 | Orders over €80 | 5–8 business days |
| Luxembourg | €8.95 | Orders over €80 | 5–8 business days |
| Poland | €8.95 | Orders over €80 | 5–8 business days |
| Portugal | €8.95 | Orders over €80 | 5–8 business days |
| Romania | €8.95 | Orders over €80 | 5–8 business days |
| Slovenia | €8.95 | Orders over €80 | 5–8 business days |
| Spain | €8.95 | Orders over €80 | 5–8 business days |
| Sweden | €8.95 | Orders over €80 | 5–8 business days |
| United States | Shipping available | Contact us for rates | Delivery time varies |
| Rest of the World | €29.95 | Not available | Delivery time varies |
Customs & Import Duties
We ship internationally. Orders shipped outside the European Union may be subject to customs duties, import taxes, or local handling fees imposed by the destination country. These charges are the responsibility of the customer.
Please note that customs procedures may occasionally cause delays that are beyond our control. We are unable to reimburse or cover any customs duties, import taxes, or other government-imposed fees.